Only work broken by customers or OPA members or volunteers during sales, wrapping, gallery set-up, or other official capacity, are eligible for reimbursement.

OPA does NOT carry insurance for broken or damaged work. All payments for broken or damaged work come from Ceramic Showcase income. Ceramic work must be able to withstand normal handling, and your booth must be designed and built for stability. If it is determined by the Steering Committee that the design or construction of the work is the cause of the damage, or that the artist’s booth furniture is inadequate or poorly constructed, reimbursement will be denied.

Artists are responsible for ensuring that hanging pieces are constructed to adequately handle the weight of the work and the artist must provide proper documentation that the correct line weight has been used.

REIMBURSEMENT POLICIES

• Items priced at $20 or less will not be reimbursed.
• Not for sale (NFS) pottery is not eligible for reimbursement.
• Maximum claim allowed is $1000 per participating member. If you display work worth $1,000 or more, you may wish to carry your own insurance.
• Payments are based on a net dollar figure (price after commission) and will be made at the discretion of the Ceramic Showcase Steering Committee, which decides claims after the show, at the Steering Committee wrap-up meeting.
• Claims made after the show or during teardown will not be considered.

PROCEDURE

• Report claim to Ceramic Showcase Chair immediately so an investigation can begin. Obtain NEW "broken pot" form from the Info Booth and fill it out completely.
• Bring the completed form and broken pieces to the Gallery Holding area and place on the shelf marked “Broken Pots”.  Broken pieces must accompany the form or the claim will be denied.